Every organization has critical knowledge trapped in people's heads. We're building the tools to capture, preserve, and share that knowledge before it's lost.
At Docuflect, we believe that institutional knowledge is one of your organization's most valuable assets. Our mission is to ensure that critical processes and expertise don't disappear when people leave, retire, or change roles.
Why We Exist
We founded Docuflect because we've seen firsthand how devastating knowledge loss can be. The problem isn't that people don't want to document—it's that they don't have the right tools.
The Knowledge Crisis
Studies show that up to 42% of institutional knowledge is never documented. When key employees leave, this knowledge vanishes overnight, costing organizations millions in lost productivity and repeated mistakes.
The Documentation Gap
Traditional documentation methods fail because they rely on employees taking time away from their core work. The result? Outdated SOPs, incomplete wikis, and critical gaps in knowledge capture.
The Urgency Problem
Every day, valuable knowledge walks out the door. Retirements, resignations, and role changes happen constantly. By the time organizations realize what they've lost, it's already too late.
The Transfer Challenge
Shadowing and mentorship only go so far. New employees often miss crucial context, and the 'real' way things work rarely makes it into formal training materials.
Our Approach: Make Knowledge Capture Effortless
Instead of asking employees to write documentation, we use AI-driven conversations to extract and organize knowledge naturally. People simply talk about what they do, and Docuflect transforms those conversations into structured, searchable process documentation.
Built on Trust
We understand that you're entrusting us with your organization's most valuable asset—its knowledge. Here's how we protect it.
Enterprise-Grade Security
SOC 2 Type II compliant infrastructure with end-to-end encryption for all data at rest and in transit.
Data Privacy First
Your knowledge stays yours. We never use customer data to train AI models or share it with third parties.
99.9% Uptime SLA
Built on redundant cloud infrastructure with automatic failover and disaster recovery.
Compliance Ready
Documentation that meets ISO, HIPAA, and industry-specific compliance requirements out of the box.
24/7 Support
Dedicated customer success team available around the clock for enterprise customers.
Partnership Approach
We work alongside your team to ensure successful adoption and measurable outcomes.
How We Think About the Problem
Our approach to knowledge preservation is guided by principles we believe make all the difference.
People First
Technology should adapt to how people naturally work, not the other way around. We design our AI to have conversations, not conduct interrogations.
Outcome Focused
We measure success by the knowledge preserved and the productivity gained, not features shipped. Every decision starts with 'Does this help our customers protect their knowledge?'
Continuous Improvement
Just like we help organizations continuously capture knowledge, we continuously improve our platform based on customer feedback and emerging best practices.
True Partnership
We're not just a vendor—we're a partner in your knowledge preservation journey. Your success is our success, and we're committed to helping you achieve measurable outcomes.
Ready to Protect Your Organization's Knowledge?
Join hundreds of organizations that trust Docuflect to capture, preserve, and share their most valuable institutional knowledge.